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Connect is billed using the number of lines transcribed. Our platform automatically computes line costs and provides clear reporting and traceability. Complete is billed using a monthly license fee for each system user.
We use the following definitions when charging for our services:
We adhere to the Billing Method Principles developed by the Medical Transcription Industry Alliance for the benefit of buyers of transcription services, providers of medical transcription services, medical transcriptionists, caregivers, and medical patients.
- Verifiability
- A medical transcription billing method should be subject to verification, with such verification being available to parties to the transaction.
- Definability
- A medical transcription billing method should accurately define all measurements and be free from definitional ambiguity
- Measurability
- A medical transcription billing method should allow for complete understanding of the formulas used in its calculation and result in a clear and concise invoice.
- Consistency
- A medical transcription billing method should be generally reliable and consistent in its application.
- Integrity
- A medical transcription billing method should be fair and honest, resulting in invoices that accurately reflect and charge for services rendered.

